How to create an user ?

Why create a user from the platform ?

It is useful to create a user when a new person joins your company or when a person has to use Ermeo for the first time.

What is a user ?

A user is a person using Ermeo. A user can be an administrator, a supervisor, an operator. An Ermeo account is associated with each operator. This account can be active or not. For an account to be active, a license must be assigned to this account.

In practice, how do you create a new user ?

Context : Imagine an employee joining a new company. A supervisor will need to create an Ermeo account for this new employee.

1. In the Users tab, click on "New user".

2. Fill in the different fields requested:

• User first name
• User name
• User email
• User team
• User role

3. Define the user ID. There are two types of IDs :

• The identifier is the user's email address
• The identifier is a custom id.

4. Enter a password and confirm this password. Please note, the password must not contain spaces.

5. Assign a license to your new user if you wish.

How to use filters?

In order to search users easily, you can use our filter tool.

For further

• Special characters are not allowed in user names.
• It is not possible to change the user name after creating the account.
• It is not possible to delete a user.
• If a license has been unassigned to a user, the data concerning this user is always accessible.